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Serviceslane - Trust and Safety

Trust and Safety

100% customer satisfaction guaranteed

Nothing is more important to us than your safety and peace of mind


Serviceslane is committed to creating fantastic and safe experiences. You are covered by our 100% customer satisfaction guarantee. To do so, we have implemented practices that address our customers’ main concerns.

We vet every professional

1. Professionals interested in joining Serviceslane must complete a detailed application that describes them and the work they are qualified to do.

2. Before a professional application can be completed, we conduct a background check on them. We have high expectations and professionals who don’t meet our standards are not accepted.

3. We verify potential professional identification credentials by partnering with an accredited third-party background check provider. Learn more

We’ve got you covered

Our goal is to make you happy. If you’re not happy, we’ll work to make it right. We work hard to select the best professionals and we want you to have as much confidence in them as we do. That’s why, all our professionals are covered by our comprehensive insurance.

In the rare event of damage, Serviceslane has got your back. For more information, please visit the Serviceslane Guarantee page

We’re here to help

Our team is standing by to help make things right with booking, rebooking, our £1 million Serviceslane Guarantee or anything else. Just reach out to us, we’re open from 7am to 9pm, 7 days a week

Phone: 0800 275 6277

Email: support@serviceslane.com

Or, find answers to anything you need in our Help Centre.

We vet every professional

1. Professionals interested in joining Serviceslane must complete a detailed application that describes them and the work they are qualified to do.

2. Before a professional application can be completed, we conduct a background check on them. We have high expectations and professionals who don’t meet our standards are not accepted.

3. We verify potential professional identification credentials by partnering with an accredited third-party background check provider. Learn more

We’ve got you covered

Our goal is to make you happy. If you’re not happy, we’ll work to make it right. We work hard to select the best professionals and we want you to have as much confidence in them as we do. That’s why, all our professionals are covered by our comprehensive insurance.

In the rare event of damage, Serviceslane has got your back. For more information, please visit the Serviceslane Guarantee page

We’re here to help

Our team is standing by to help make things right with booking, rebooking, our £1 million Serviceslane Guarantee or anything else. Just reach out to us, we’re open from 7am to 9pm, 7 days a week

Phone: 0800 275 6277

Email: support@serviceslane.com

Or, find answers to anything you need in our Help Centre.

Ready to book?

Our vetting process ensures that we work with the best Professionals. Just pick a time and rest assured, we’ll do the rest.

Book a service