Serviceslane is where customers (like you) can find local professionals to help complete projects. From home repairs to cleaning, we’ve got you covered.
1. Answer a few questions about the service(s) you require. Get quotes instantly
2. Book and we'll confirm your appointment and take care of payment securely
3. Fully equipped, experienced professional(s) will show up on time at your door
Serviceslane offers a wide range of services - cleaning, handyman, laundry - and we tailor what we offer to meet the demands of each area where we operate.
Our professionals come from a wide variety of backgrounds, stay-at-home parents, retirees, students, local entrepreneurs and independent contractors and many others who want to help their neighbors while earning some extra money! Our professionals go through an extensive vetting process before they can join our community, including an identity verification, criminal background check, and an information session with members from Serviceslane.
Hiring a professional is simple, and only requires a valid credit card. You will not be charged until after the job is finished. You can book a professional up to 15 days in advance using the website.
If circumstances have changed and you no longer need your job completed, you have the option to edit, cancel or reschedule your task before it is completed.
To edit, go in to your account and click on your bookings, click on the particular booking you want to edit and click edit, that will take you to the booking page and you can edit your booking.
To reschedule, go in to your account and click on your bookings, click on the particular booking you want to reschedule and click reschedule, that will take you to the booking page and you can reschedule to a more suitable date.
To cancel, go in to your account and click on your bookings, click on the particular booking you want to cancel and click cancel and it will automatically cancel your booking. As long as you cancel within 24hrs of the booking date, you will not be charged.
We're sorry to hear that your professional has not shown up, or is late to arrive. Usually the professional will be in touch with us to let us know he/she is running late and we will convey the message to you. You can also contact our Customer Support team. We're happy to help!
Clients pay directly through Stripe, a third party payment processor. The entire payment process, is handled securely online through Stripe after a job is completed. Before your job is booked, you will be prompted to enter in a credit or debit card. We ask for your billing information when you're booking your task to verify your identity and to validate your card for payment. Stripe accepts all major credit and debit cards. Your credit card will be charged 24 hours after your job has been successfully completed. There's no need for cash to change hands, as we are a cashless platform. Please note that there is a 1 hour minimum on all jobs.
We’re sorry to see you go! If there’s anything we could have done to have created a better experience, please let us know. Our goal is to create fantastic experiences. To deactivate your account, please go to your Account page and click the button that says "Deactivate." If you have any active jobs, please finish or cancel them before deactivating. For additional assistance, please contact our Customer Support Team.
There is no membership fee, we only take 20% of what the customers pay
Building trust is a critical part of running a business. This step ensures that all professionals who join Serviceslane are real people ready to meet new customers. We do background checks on all our professionals and it usually takes about 48 hours
The number of jobs you receive are determined by a variety of factors, including how many services you provide, the number of postcodes you do business in, how quickly you respond to the jobs sent to you, as well as your performance review by customers - how they rate you on the work you perform.
Yes. We send out jobs to up to three professionals who each have the same opportunity to accept or pass and whoever accepts first wins the job.
It’s up to you to accept or pass on a job when you receive it. To get the best jobs, make sure the services you provide are up to date and your performance reviews are excellent
After you sign up as a professional and your documentation is accepted, jobs will be sent out to you and how quickly you respond determines whether you get the job or not
Tip: You have to Sign up to be a Serviceslane Professional to be able to log in
1. Go to our login page.
2. Enter your email address (this should be the same email you used to sign up for Serviceslane).
3. Enter your password.
4. Click Log In.
1. Log in and go to Your Account.
2. Select Password.
3. Enter your updated Password.
4. Select Save.
If you forget your password, go to Forgot my password page and enter your email address. Click Submit button and then check your email for a link to reset your password.