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Published March 15th, 2020 by SERVICESLANE EDITORS

Steps we are taking to optimise Coronavirus prevention

At Serviceslane, safety is our highest priority. To that end, we are following developments around the Coronavirus outbreak very closely and taking the necessary measures to protect our team and our customers. 

During this time of uncertainty and increased social distancing, Serviceslane plans to operate with no interruptions while keeping our team and customers safe. We have taken extra steps to ensure that preventive measures like washing hands thoroughly and disinfecting work surfaces are practiced diligently and frequently across our entire workflow. 

Here are a few other steps we are taking to optimise prevention:

  • For our professionals - We are in constant communication with all our professionals - cleaners, handymen, laundry drivers e.t.c - to ensure they are taking the same proactive measures. We are advising any professional who has concerning symptoms to stay home. In addition, we are providing our professionals with wipes, gloves, shoe covers, hand soap, masks and disinfectants to use as they work their shifts. In addition, to remove any barriers to being fully stocked, we are covering the cost of supplies like gloves, disinfectant, and hand soap for all our professionals. 
    In addition to the steps we are taking to optimise prevention, we are advising our professionals to minimise touchpoints across their workflow. 
  • For Customers - We would like to remind you of Serviceslane’s option for “personless” service, which may be preferable to you at times like this. If you would like to set up a one-time or permanent preference (meaning we come in to your home without you needing to be there), you can do that on Serviceslane.com by clicking on “My Account” page, email us on account@serviceslane.co.uk or give us a call on 01344 526994.

We are continuing to monitor and implement the government and NHS guidance. If you have any questions, please don’t hesitate to reach out to us at any time.

We hope you stay safe and healthy during this challenging time!